FAQ’s/ Help Center

 

Shipping and Delivery

After this time, your order may already be in production or shipped and we may not be able to make changes.

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Yes! Once your order ships, you’ll receive a tracking link via email.

If you don’t see it, please check your spam or promotions folder.

If you still need help, contact us at:
orders@devoutly.net

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Each item is made to order. Please allow:

  • 2–5 business days for production
  • 3–7 business days for shipping (U.S.)

Total estimated delivery time: 5–12 business days

Please note: Delays may occur due to high demand, holidays, or carrier issues.

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Shipping rates are calculated at checkout.

  • Free shipping on U.S. orders over $49
  • Standard shipping typically ranges from $4–$9

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Tracking information is sent via email once your order ships.

Please allow 48–72 hours for tracking updates to appear.

If you don’t see your tracking email, check your spam folder or contact us at:
orders@devoutly.net

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If your package was delivered to the wrong address but the address entered at checkout was correct, please contact us at:
orders@devoutly.net

If the incorrect address was entered at checkout, the customer is responsible for reshipping costs.

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If your package is returned to us due to an incorrect or incomplete address, you will be responsible for reshipping costs.

Please contact us at orders@devoutly.net to confirm your correct address, and we’ll resend your order.

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If your tracking shows “delivered” but you haven’t received your package:

  • Check around your home and with neighbors
  • Check with your local post office
  • Allow 1–2 days, as some packages are marked delivered early

If you still cannot locate your package, please contact us at:
orders@devoutly.net

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