FAQ’s/ Help Center

• We currently offer size exchanges only, however we will replace items if they are defective or damaged. If you need to exchange it for the same item, please log into your account or email us at orders@devoutly.net

We are confident that you will love your order! However, if something doesn’t work out, we will gladly accept returns or exchanges for unworn, unwashed, or defective items within 30 days of shipping. Please note that a $6 fee will be deducted from your refund for return shipping unless you are processing an exchange. Additionally, original shipping costs are non-refundable. Items marked as “Final Sale” are not eligible for return or exchange.

Read our full return policy here.

• To be eligible for an exchange/return, your item must be unworn/unused and in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• If you want to return or exchange an item, please log into your account to start the process.
• We incur a $6 restocking and handling fee on all returns.
• When we receive your return, it will be inspected and will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow up to 10 business days for refunds to be received once the return has been processed.

• We understand that sometimes accidents happen. Please be sure to view the size charts on every product page and make sure to check measurements before ordering.
• If you want to exchange an item, please log into your account to initiate the exchange.
• Once your item has been delivered back to our warehouse you will receive an email informing you of the exchange. If you haven’t received an email confirming your exchange within 7 days, let us know and we’ll look into this for you – Remember to check your junk/spam.
• There is a $6 fee for exchanges. This fee covers the cost of return shipping, restocking the product, and processing the new exchange order.
• Please note only one exchange per item per order will be accepted.

Eligibility for Exchange:

1. Condition: Items must be returned in their original condition, unworn, unwashed, and with all original tags attached.
2. Timeframe: Exchanges must be requested within 30 days of the purchase date.

Refunds can take up to 10 business days. If after 10 business days, you haven’t received a refund please check with your credit card company or bank account first. It may take some time before your refund is officially posted. If you’ve done this and you still have not received your refund, please contact us at returns@devoutly.net.