My order is missing an item
We apologize for the inconvenience of a missing item from your order. Please provide your order number and the name of the missing item(s), and we will be happy to assist you!
My item was damaged, what should I do?
We are sorry to hear that your order arrived damaged. Please log in to your account within 30 days after receiving your order. Include photos of the damaged item, and we’ll send you a replacement.
I received the wrong item(s), what should I do?
We are sorry to hear you received the wrong item in your order! For assistance, please log in to your account to get the process started. You can also contact us. Please provide a photo of the item received and the name of the missing item. Our team is here to help you!