Grand Reopening: Celebrate with a 20% Off Storewide Sale — Use Code: REOPEN20
Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option. If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try…
We are confident that you will love your order! However, if something doesn’t work out, we will gladly accept returns or exchanges for unworn, unwashed, or defective items within 30 days of shipping. Please note that a $6 fee will be deducted from your refund for return shipping unless you are processing an exchange. Additionally,…
All-over print backpacks, fanny packs, and tote bags should be hand-washed without bleach. They should not be dry-cleaned or tumble-dried. You can iron these bags with a low heat setting.
• Embroidered hats wipe clean with a damp cloth in the spots where it’s needed. If necessary, it can be hand-washed cold. Don’t use brushes.• Read the manufacturer label carefully for any other instructions.
If you are experiencing issues with your order, please reach out to our customer support team at orders@devoutly.net with your order number and details of the problem.
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We apologize for the inconvenience of a missing item from your order. Please provide your order number and the name of the missing item(s), and we will be happy to assist you!
Refunds can take up to 10 business days. If after 10 business days, you haven’t received a refund please check with your credit card company or bank account first. It may take some time before your refund is officially posted. If you’ve done this and you still have not received your refund, please contact us…
• We currently offer size exchanges only, however we will replace items if they are defective or damaged. If you need to exchange it for the same item, please log into your account or email us at orders@devoutly.net
Eligibility for Exchange:
If you entered the wrong address at checkout, you can change it while we fulfill your order. However, we cannot change the address once your order has shipped. Please contact us at orders@devoutly.net with the correct mailing address.
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